Gigcorn Refund Policy
At Gigcorn, we strive to ensure your satisfaction with every
order you place. However, we understand that sometimes things don't go as
planned. Our refund policy is designed to be straightforward and fair to both
buyers and sellers.
Order Cancellation Before Seller Pickup
- No
Questions Asked Cancellation: If your order has not been picked up by
the seller, you can cancel it at any time for a full refund. Simply go to
your order details page and select the cancellation option.
Order Cancellation After Seller Pickup
- Non-Cancellable
Post Pickup: Once the seller has picked up your order and started
working on it, cancellations are no longer permitted.
Refunds Due to Unfulfilled Requirements
- Raising
a Ticket: If you have submitted all required information and the
seller fails to meet the agreed requirements, you can raise a ticket for
cancellation.
- Team
Review: Our team will review the case to ensure that all requirements
were clearly communicated and that the seller did not fulfill their
obligations.
- Full
Refund: If the review confirms that the seller did not fulfill the
requirements as per your submission, you will receive a full refund.
Steps to Raise a Cancellation Ticket
- Submit
a Ticket: Go to your order details and click on "Raise a
Ticket".
- Provide
Details: Clearly outline the requirements that were not met.
- Review
Process: Our team will evaluate the details and may contact you for
additional information.
- Decision:
You will be notified of our decision within 3-5 business days.
Additional Information
- Partial
Refunds: In some cases, partial refunds may be issued if part of the
service was delivered satisfactorily.
- Disputes:
For any disputes, you can contact our customer support team for further
assistance.
Note: Any refund you will receive within 10 working days.
We aim to handle all refund requests promptly and fairly.
Your satisfaction is our priority, and we are here to help with any concerns
you may have regarding your orders on Gigcorn.
If you have any questions about our refund policy, please
contact our support team at [support[at]gigcorn[dot]com].
Thank you for choosing Gigcorn!